Privacy Policy

Privacy Policy

This policy outlines the procedures governing the acquisition, utilization, and dissemination of personal information by I Want Floor.

In the context of this policy, our website encompasses, by definition, any web pages, interactive elements, applications, widgets, blogs, social networks, social network "tabs," or other online or wireless services that provide a link to this policy. These services can be accessed through computers, mobile devices, or other technologies and platforms.

What Data Is Gathered ByI Want Floor?

At I Want Floor we gather personal information, such as contact details (e.g., name, email address, mailing address), and billing or shipping information (e.g., payment card details, shipping address). When submitting personal data via an online form, we will clearly indicate which fields are mandatory to fulfill your request.

Furthermore, when you visit our website, we employ technology that automatically captures certain information from your end. This includes your Internet Protocol (IP) address, MAC address, browser type, operating system, device-specific data, the particular web pages you access during your visit, and the domain name from which you entered the website.

We also automatically record and collect information pertaining to your interactions with our website, such as the date and time of your visit, the areas or pages of the website you explore, the duration of your visit, the frequency of your return visits, the website you were on before arriving at ours, the browser you employed to access our website, any search terms you entered on our site, and clickstream data, keystrokes, and other related information.

We may also use non-personal or aggregated data for purposes like statistical analysis, research, and other investigative activities. In cases where we keep and utilize personal information in a deidentified form, we will not make any attempts to reidentify the data, except for confirming compliance with our legal responsibilities.

While shopping in our website, we may request that you provide specific information. This includes instances such as when you make product or service purchases, subscribe to our newsletter, engage in contests or surveys or reach out to I Want Floor with inquiries or concerns.

Our website and email communications may include a "tell-a-friend" tool, enabling you to share information about our products and offerings with others. You may also have the option to send items to another person. When using these features or authorizing third-party pickups, we may request information about the other individuals, and this information will be safeguarded in accordance with our privacy policy. By utilizing these tools, you affirm that you have the necessary authority to provide us with personal information about others.

How Is The Collected Information Utilized By I Want Floor?

The information you provide serves several essential purposes, including:

  • Fulfilling requests for products, services, or information.
  • Personalizing your shopping experience by leveraging your past purchases to tailor product recommendations that align with your interests.
  • Transmitting your data to third-party service providers.
  • Managing sweepstakes or promotions.
  • Tailoring advertising efforts.
  • Assessing and enhancing the efficiency of our website, marketing initiatives, products, or services.
  • Adapting our online offerings to align with your preferences.
  • Conducting surveys.
  • Disseminating marketing communications from us or third parties that we believe may be of interest to you, in addition to other business-related purposes.

In general, we retain your personal information for a duration that is necessary to fulfill the objectives delineated in this policy, unless a more extended retention period is mandated or permitted by law.

How Does I Want Floor Safeguard Customer Data?

Although we make every effort to ensure the security and integrity of sensitive personal data collected on our website, it's important to note that, given the Internet's inherent characteristics as an openly accessible global communication platform, we cannot provide absolute assurance that information, whether transmitted over the Internet or stored within our systems or under our supervision, will be completely immune to unauthorized access by external entities, including potential hackers.

In situations where legal obligations dictate that we inform you of a security breach involving your personal information, we will adhere to the applicable laws and regulations. If permissible under the law, we may convey such notifications through electronic means, in writing, or by telephone.

How Does I Want Floor "Cookies" And Similar Tracking Tools?

We incorporate cookies and various tracking technologies into our website for multiple purposes, encompassing:

1. Preventing fraud and bolstering security. 2. Evaluating website performance. 3. Personalizing content recommendations based on your browsing history both on our website and elsewhere online. 4. Enhancing website functionality. 5. Facilitating the transmission of your data to third-party service providers. 6. Administering contests, promotions, and surveys. 7. Fine-tuning advertising efforts. 8. Improving our marketing strategies and the effectiveness of our website. 9. Adapting our offerings, both online and in-store, to cater to your preferences.

A cookie, a compact data file that a website can transmit to your browser for storage on your device, is utilized on our website to mimic a continuous connection. These cookies serve to identify you during your interactions with our website, remember your preferences and prior visits, and permit seamless navigation within different sections of our website without the need for repeated authentication. Most web browsers can be configured to detect cookies, affording you the option to accept or reject them. It's worth noting that refusing cookies may, in some cases, hinder or restrict your access to our website or its features.

HTML, the coding language employed by certain websites, may be used to store data on your device or computer about your online activities on that website. We can access this information to gauge how visitors utilize our website, pinpoint areas for potential improvement, and customize the user experience to better serve our visitors.

Additionally, we employ pixel tags, also known as "clear GIFs" or "web beacons," which are minuscule images, often just one pixel in size. These may be embedded on web pages or within our electronic communications to gauge the effectiveness of our content. For instance, pixel tags can be employed to count the number of online visitors, ascertain whether you've viewed our emails, or confirm your interaction with our web pages.

We may use other technologies that help us track the web pages visited by our website visitors without identifying them. This click-stream data is non-identifiable and provides insights into how our website is used by visitors.

When you access our website, our web server automatically records the website you accessed prior to visiting ours, the type of browser you used for browsing our site, and any search terms entered during your visit. This information is valuable for generating analytics reports on website usage. To opt out of having your site usage data included in our Google analytics reports, you can modify your preferences in the Cookie Preference Center or follow the provided instructions. Furthermore, our website may use other Google features or applications that interact with our site, such as Google Signals, which could associate our website data (or that of third parties) with location-based analytics. This enables us to access and use such analytics for marketing enhancements, website improvements, or identifying the nearest store location. You can manage or delete this information via your Google account at myactivity.google.com/myactivity.

Our website, including its mobile version and application, may request consent to employ location-based services. This is utilized to verify your location, deliver contextually relevant content, and share your location with our service providers as part of the location-based services we offer. If you consent to location-based services through the app, your location information will be automatically collected, and the MAC address or device ID from your mobile device may be stored. We may aggregate this data for internal use and to fulfill your requests. If you wish to discontinue the precise collection of location data through our app, you can disable location-based services in the Privacy settings on your device. For the mobile website, visit the Privacy or Browser settings on your device to disable location-based services. It's important to note that enabling location-based services in the app may have an impact on your device's battery life.

The aforementioned tracking technologies may be deployed by us, our service providers, or our partners on our behalf. These technologies allow us to assign you a unique identifier, thereby linking your website activity to other information about you, including personal data.

We also collaborate with third-party advertising partners who serve advertisements on our behalf across the internet, occasionally including our site. These partners may gather and utilize information about your interactions with our website and other websites by employing technologies like cookies to personalize advertisements for products and services. Such technologies could monitor your online activities across different websites over time. Please note that our website does not adhere to web browser do-not-track settings. To opt out of behavioral advertising, you can follow the instructions provided below.

For further insights into cookies and how to manage or delete them via your browser, refer to this link. You can adjust your cookie settings whenever needed by selecting the Cookie Settings button below. For a comprehensive list of the cookies utilized on our site, consult our Cookie List page.

Will I Want Floor Share The Collected Information With External Entities?

Beyond the specific scenarios delineated elsewhere in this policy, we may divulge information under the following circumstances:

Affiliates and Acquisitions: We may share data with our corporate affiliates, including our parent company, sister companies, subsidiaries, joint ventures, or other entities under common control. In the event that another company either acquires or plans to acquire our firm, business, or assets, we will also share information with said company, even during the negotiation stage.

Other Disclosures with Your Consent: We may inquire whether you wish to have your data shared with other unaffiliated third parties not previously mentioned in this policy.

Other Disclosures without Your Consent: Information may be disclosed in response to subpoenas, warrants, court orders, or as part of a legal process, or in connection with mergers and acquisitions, or to comply with pertinent laws. We may also share your data to assert or defend our rights, address legal claims, investigate or prevent potential illegal activities, suspected fraud, safeguard individuals or property, uphold our policies, or fulfill your request for product shipment or service provision through a third-party intermediary.

Public: On certain web pages, you may have the option to submit comments or reviews in a public forum. If you choose to provide information on these pages, it may become publicly accessible.

Partner Promotion: We may launch contests, sweepstakes, or other promotions in partnership with third-party associates. Should you decide to participate in a contest, sweepstakes, or promotion sponsored by a third-party partner, the data you provide will be shared with both us and the partner. Their handling of your information falls outside the purview of this privacy policy.

Service Providers: We may share your data with service providers. These providers may assist us in managing our website, conducting surveys, offering technical support, customizing marketing and advertising efforts, processing payments, and aiding in order fulfillment, among other tasks.

Furthermore, I Want Floor might furnish aggregate statistics concerning our customers, sales, web traffic patterns, and related site data to reputable third-party vendors. Notably, these statistics will not include your name or contact details.

Additionally, our website has implemented Google's Invisible reCAPTCHA and the Google Maps API. The utilization of these features is subject to Google's Privacy Policy and Google's Terms of Use. Google's reCAPTCHA gathers hardware and software data, forwarding it to Google for analysis, primarily to prevent spam on contact forms. The Google Maps API is employed to provide maps for store locations and offer autocomplete functionality for entering street addresses."

How Does I Want Floor Handle Data Collected Through Social Media Pages And Functions?

We actively participate on various social networking and blogging platforms, and we also integrate specific social networking functionalities from third parties into our website. With these platforms and features, we obtain certain personal data regarding your activities on social media, and this Privacy Policy is applicable to such information. It is important to note that third-party social networking platforms maintain their own privacy policies, outlining how the third-party providers will utilize and safeguard your data.

How Can Customers Review Their Information or Request Changes To Their Information?

If you wish to access your personal information, please reach out to us using the contact details provided below. In compliance with applicable regulations, we will grant you reasonable access to your personal information upon request.

How Can Customers and Visitors Stay Informedabout Revisions ToThe Privacy Policy?

If any modifications are made to our privacy policy, we will post these changes on this page to ensure that you are always informed about the data we collect, how we employ it, and the circumstances under which it may be disclosed. The privacy policy features both an "effective" date, signifying the initiation of the current version, and a "last updated" date, specifying the date of the last substantial alteration.

In certain cases, such as when there is a significant expansion in the utilization or sharing of your personal information, we may also notify you about these changes via alternative methods, including sending an email to the email address we have on file for you. In some instances, we may request your consent for these changes. Generally, the policy in place at the time you submitted your personal information to us will govern that information, particularly if our policy experiences a substantial change.

Accessibility

For individuals with visual impairments, you may access this notice by visiting our website and accessing your Privacy Rights via your browser's audio reader.

Your Privacy Rights

Subject to any legal restrictions, you can make the following requests concerning your Personal Information:

  • Request access to the types of Personal Information we collect about you.
  • Request confirmation of the existence of your information in our records.
  • Request a copy of your Personal Information, including in a portable format.
  • Request corrections or updates to specific categories of Personal Information. In many cases, you can personally review or update your information within your online account.
  • Request the deletion of your account and the associated Personal Information.
  • Request that we cease processing your Personal Information (i.e., object to further processing).
  • Object to the use of your Personal Information for marketing or advertising purposes.
  • Request that we refrain from sharing personal information collected through your browser, such as cookies and pixels, with targeted advertisers by adjusting your cookie settings as explained above. For opting out of other forms of targeted advertising, you can do so by clicking here. We also acknowledge Global Privacy Control (GPC) signals and other user-enabled opt-out preference signals as valid opt-out requests, where required by applicable law. Please note that your opt-out preference signal will apply only to your current browser and device. For more information about the GPC, you can visit its website here.

You may submit your request by clicking here or by emailing us at privacy@iwantfloor.com.We will honor such requests as mandated by the law. It's important to be aware that, in accordance with legal requirements, you may need to verify your identity. Verification may involve a phone call, text message, email, or third-party verification. Depending on your request, we may require information such as your name, email address, phone number, current or former address details, or transaction-related data between you and I Want Floor. We may also request a signed declaration confirming your identity. If we opt not to take action on your request, we will explain the reasons behind our decision. In some jurisdictions, you have the right to appeal our decision concerning your rights requests. To initiate an appeal, please submit a written request to info@iwantfloor.com. We do not discriminate against individuals who exercise their rights as provided by law.

In specific cases, you may appoint an authorized agent to submit requests to exercise certain privacy rights on your behalf. Verification that you have granted the authorized agent permission to submit a request on your behalf is required. You must provide a copy of the signed authorization granted to the authorized agent to submit the request on your behalf and personally verify your identity with us.

If you are an authorized agent submitting a request on behalf of an individual, you must attach the following information to the request:

  • A fully completed authorized agent designation form or a power of attorney confirming your authorization to act on the consumer’s behalf.

Failure to provide both pieces of information will result in the denial of the request.

How Do I Contact I Want Floor?

Please visit our Customer ServiceCenterhttps://iwantfloor.com/

or contact us atprivacy@iwantfloor.com

Effective Date: January 1, 2023

Last Revised: July 1, 2023